Compliance is a Dirty Word
There is something dark and sinister about the word compliance.
Now don’t get me wrong. I have no quarrel with being in compliance. But the way we say things matters. That’s why there’s such a strong link between ethics and communication.
To say we are in compliance presumes ethical conduct as something imposed on us contractually or legislatively. And the problem with that attitude is that we start to resent the rules of compliance as a burden and an inconvenience.
That makes us want to rebel.